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Outage in Natlink

Service Disruption Detected

Resolved Major
September 06, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We're currently investigating a potential issue affecting some Luna users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 09/06/2025 11:42AM

The incident has been resolved.

MONITORING 9 months ago - at 09/06/2025 09:33AM

We have implemented a fix and are currently monitoring the results.

IDENTIFIED 9 months ago - at 09/06/2025 09:10AM

The issue has reoccurred. Our team is investigating and will provide updates as soon as possible.

MONITORING 9 months ago - at 09/06/2025 08:52AM

We have implemented a fix and are currently monitoring the results.

IDENTIFIED 9 months ago - at 09/06/2025 07:14AM

We’ve identified the issue and are currently implementing a fix.

INVESTIGATING 9 months ago - at 09/06/2025 06:30AM

We're currently investigating a potential issue affecting some Luna users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.

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