Outage in Natlink
Service Disruption Detected
Resolved MinorIncident Report
We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 09/02/2025 12:23PM
This incident has been resolved.
MONITORING
9 months ago - at 09/02/2025 07:04AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 09/02/2025 06:29AM
We’re seeing intermittent mobile data connectivity on a subset of Luna devices that have updated to the latest firmware. This may cause delayed or missing live location updates in the Tracker app and unreliable location sharing. We have limited new firmware downloads to reduce further impact while we work with the fix.
INVESTIGATING
9 months ago - at 09/02/2025 06:27AM
The issue has been identified.
INVESTIGATING
9 months ago - at 09/02/2025 06:16AM
We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Latest Natlink outages
Natlink website currently not reachable - 3 months ago
Service Disruption Detected - 3 months ago
Service Disruption Detected affecting support services - 6 months ago
Service Disruption Detected - 8 months ago
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