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Outage in Natlink

Third Party Network Provider Outage

Resolved Minor
July 28, 2025 - Started 10 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing a network disruption due to an outage with one of our third-party providers. This may affect connectivity or access to some services. Our team is actively monitoring the situation and is in contact with the provider to restore normal operations as quickly as possible. We’ll continue to provide updates here as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/28/2025 08:05PM

This incident has been resolved.

MONITORING 10 months ago - at 07/28/2025 07:25PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 07/28/2025 07:23PM

Our third-party provider has identified the root cause of the earlier network outage and has implemented a fix. We are currently monitoring systems to ensure full stability and performance.

INVESTIGATING 10 months ago - at 07/28/2025 07:20PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/28/2025 07:18PM

Has affect to connectivity of Tracker Active, Bark and some of Tracker Luna.
We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/28/2025 07:18PM

We are currently experiencing a network disruption due to an outage with one of our third-party providers. This may affect connectivity or access to some services. Our team is actively monitoring the situation and is in contact with the provider to restore normal operations as quickly as possible.

We’ll continue to provide updates here as more information becomes available.

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