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Outage in Natlink

Service Disruption Detected

Resolved Minor
September 12, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Components affected
Natlink Tracking Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2026 08:35AM

Location updates from Tracker Artemis, Luna and Bark devices are working normally again.

MONITORING about 1 month ago - at 09/12/2026 07:03AM

A fix has been applied and location updates from Tracker Artemis, Luna and Bark devices are arriving normally again. We are monitoring to confirm the issue is fully resolved.

IDENTIFIED about 1 month ago - at 09/12/2026 07:01AM

We have identified the cause of the delayed location updates and a fix is being applied. Artemis, Luna and Bark devices are affected.

INVESTIGATING about 1 month ago - at 09/12/2026 06:51AM

Location updates from Tracker Artemis devices are arriving in the app with a delay.

We are investigating and will post an update as soon as we know more.

INVESTIGATING about 1 month ago - at 09/12/2026 06:28AM

We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.

Latest Natlink outages

Delays in locations - 26 days ago
Service Disruption Detected - about 1 month ago

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