This incident has been resolved.
We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.
Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. There is also an impact on transactions. ETA for resolution is unknown and will be as soon as possible and updated soon. We apologize for the inconvenience caused and will provide more information as it becomes available.
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