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Outage in Nayax

Replication issues and server latency

Resolved Minor
February 24, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. There is also an impact on transactions. ETA for resolution is unknown and will be as soon as possible and updated soon. We apologize for the inconvenience caused and will provide more information as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/25/2026 07:57PM

This incident has been resolved.

MONITORING 2 months ago - at 02/24/2026 08:52PM

We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.

IDENTIFIED 2 months ago - at 02/24/2026 08:15PM

Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.

INVESTIGATING 2 months ago - at 02/24/2026 07:50PM

Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. There is also an impact on transactions. ETA for resolution is unknown and will be as soon as possible and updated soon. We apologize for the inconvenience caused and will provide more information as it becomes available.

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