Outage in NCR Aloha

Command Center Services degraded - NAMER

Resolved Major
December 03, 2024 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Clients, We understand you are experiencing issues with the CMC services. Update on Service Disruption: We are experiencing a temporary issue affecting Command Center - US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Components affected
NCR Aloha Command Center-US
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/03/2024 05:34PM

Dear Valued Clients,

Thank you for your patience, the CMC services have been restored.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

MONITORING 19 days ago - at 12/03/2024 04:06PM

Dear Valued Clients,

Thank you for your patience, the CMC services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Command Center - US

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

INVESTIGATING 19 days ago - at 12/03/2024 03:57PM

Dear Valued Clients,

We understand you are experiencing issues with the CMC services.

Update on Service Disruption: We are experiencing a temporary issue affecting Command Center - US

Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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