Outage in NCR Voyix

Configuration Center (CFC) possible service interuption for APAC region

Resolved Minor

August 21, 2026 - Started 6 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Clients, NCR Voyix teams received alerts for possible Configuration Center in APAC region. Brief service interruption is possible durring investigation. IThe NCR Voyix Team

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 08/21/2026 12:47PM

Dear Valued Clients,

NCR Voyix teams have successfully resolved the issue affecting pricing updates between Configuration Center and BSL Catalog. Service has been fully restored, and pricing updates are now processing as expected.

All systems and related functionalities have been validated and are operating normally.

Thank you for your patience and understanding throughout this incident.

The NCR Voyix Team

INVESTIGATING 6 days ago - at 08/21/2026 11:17AM

Dear Valued Clients,

NCR Voyix teams are currently investigating issues with pricing updates between Configuration Center and BSL Catalog. All other systems functionalities are operating as expected.

The NCR Voyix Team

INVESTIGATING 6 days ago - at 08/21/2026 10:24AM

INVESTIGATING 6 days ago - at 08/21/2026 09:42AM

Dear Valued Clients,

NCR Voyix teams received alerts for possible Configuration Center in APAC region. Brief service interruption is possible durring investigation.

IThe NCR Voyix Team

Latest NCR Voyix outages

Configuration Center degraded performance for APAC region - 2 days ago

Customer Portal Degraded - 3 days ago

Degradation with Digital Receipt - 7 days ago

Configuration Center (CFC) and Aloha Insight degraded performance - 8 days ago

Configuration Center is Experiencing Degradation - 9 days ago

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