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Outage in NCR Voyix

Third Party Processor Offline Transaction Processing- Degraded Performance

Resolved Minor
September 16, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue involving a Third-Party Processor. We have not yet been able to confirm if components used by you are impacted. Our teams are investigating further.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/16/2026 05:56PM

Service has been restored, and the issue affecting a Third-Party Processor has been resolved.

If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

INVESTIGATING 1 day ago - at 09/16/2026 04:19PM

We continue to investigate the issue affecting a Third-Party Processor.

Our teams remain actively engaged and focused on restoring any affected service.

We will provide the next update by 13:15 ET or sooner if additional information becomes available.

INVESTIGATING 1 day ago - at 09/16/2026 03:16PM

We are investigating a service issue affecting a Third-Party Processor. Customers may experience a delay in processing offline transactions.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 12:15 ET, or sooner if additional information becomes available.

INVESTIGATING 1 day ago - at 09/16/2026 02:42PM

We are investigating an issue involving a Third-Party Processor.

We have not yet been able to confirm if components used by you are impacted. Our teams are investigating further.

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