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Outage in NCR Voyix

BSL TDM | [Degraded Performance for Namer region

Resolved Minor
September 25, 2026 - Started 15 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 07:30 AM EDT or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/25/2026 07:41PM

Service has been restored, and the issue affecting BSL TDM data processing has been resolved.

If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

INVESTIGATING 14 days ago - at 09/25/2026 07:16PM

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next when additional information becomes available.

INVESTIGATING 14 days ago - at 09/25/2026 05:35PM

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 15:30 PM EDT or sooner if additional information becomes available.

INVESTIGATING 14 days ago - at 09/25/2026 04:30PM

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 13:30 PM EDT or sooner if additional information becomes available.

INVESTIGATING 14 days ago - at 09/25/2026 03:54PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 09/25/2026 03:28PM

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 12:30 AM EDT or sooner if additional information becomes available.

INVESTIGATING 14 days ago - at 09/25/2026 02:29PM

We continue to investigate the issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams remain actively engaged and focused on restoring any affected service.

We will provide the next update by 11:30 EST, or sooner if additional information becomes available.

INVESTIGATING 14 days ago - at 09/25/2026 01:28PM

We continue to investigate the issue affecting BSL TDM Data processing.

Our teams remain actively engaged and focused on restoring any affected service.

We will provide the next update by 10:30 AM EDT, or sooner if additional information becomes available.

INVESTIGATING 15 days ago - at 09/25/2026 12:23PM

We continue to investigate the issue affecting BSL TDM Data processing.

Our teams remain actively engaged and focused on restoring any affected service.

We will provide the next update by 09:30 AM EDT, or sooner if additional information becomes available.

INVESTIGATING 15 days ago - at 09/25/2026 11:26AM

We continue to investigate the issue affecting BSL TDM data processing.

Our teams remain actively engaged and focused on restoring any affected service.

We will provide the next update by 08:30 AM EDT or sooner if additional information becomes available.

INVESTIGATING 15 days ago - at 09/25/2026 10:28AM

We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data.

Our teams are actively working to identify the cause and restore any affected services.

We will provide the next update by 07:30 AM EDT or sooner if additional information becomes available.

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