Outage in NearSt

Meta Shopping - Limited Experience

Resolved Minor
September 04, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We’re investigating a Meta incident affecting the “View Shop” button on Facebook and Instagram pages.
Components affected
NearSt Meta Commmerce
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/04/2023 03:47PM

We’ve identified a Meta incident that is currently preventing the “View Shop” button from appearing on your Facebook or Instagram page. Whilst our product catalog is not affected - you can still use it to answer customer queries via Messenger or tag products in posts. This only affects the direct-to-storefront functionality across all shops located in EMEA markets.

We are in direct contact with Meta and will continue to keep you updated.

IDENTIFIED over 1 year ago - at 09/04/2023 03:18PM

We’re investigating a Meta incident affecting the “View Shop” button on Facebook and Instagram pages.

Latest NearSt outages

Facebook Catalog updates disrupted - almost 2 years ago
Google Api Outage - over 2 years ago
Insights Issues - over 2 years ago

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