Outage in NERC
Daily Charged field does not accurately include storage costs
Resolved Minor
March 20, 2026 - Started 6 days ago
- Lasted about 7 hours
Incident Report
We are continuing to work on a fix for this incident.
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 days ago - at 03/20/2026 06:27PM
We are continuing to work on a fix for this incident.
INVESTIGATING
8 days ago - at 03/19/2026 04:00AM
We have identified an issue with the **Cumulative Daily Charges for Month** value shown in daily cost notifications for OpenStack allocations. Since the March ColdFront maintenance on **03/19**, some OpenStack storage charges have not been fully included in this field, causing reported cumulative charges to be lower than actual costs. As a result, some users may have already exceeded their cost alert thresholds without being notified. Until this is fixed, please do not rely solely on the “**Cumulative Daily Charges for Month**” value and instead **review** your approved **storage allocation quota** on the NERC's ColdFront.
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