Outage in Netdata

Delay in processing node availability changes

Resolved Minor
December 06, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We've identified an issue with delayed processing of node availability (online, stale, offline) changes. For a fraction of our users this means that these changes are not reflected properly in Netdata Cloud. As the availability affects what metrics are shown in Cloud, it may be that some metrics are not visible even though the node is supposed to be available.
Components affected
Netdata Agent-Cloud Link (ACLK) Netdata Agent Services

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/06/2022 05:50PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/06/2022 05:34PM

The backlog has been consumed. We are monitoring the situation.

IDENTIFIED almost 3 years ago - at 12/06/2022 05:07PM

We are working back the backlog of availability updates and should be done in about 30 minutes.

IDENTIFIED almost 3 years ago - at 12/06/2022 05:06PM

We've identified an issue with delayed processing of node availability (online, stale, offline) changes. For a fraction of our users this means that these changes are not reflected properly in Netdata Cloud. As the availability affects what metrics are shown in Cloud, it may be that some metrics are not visible even though the node is supposed to be available.

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