Outage in Netlify

HTTP 500 Errors on Login

Resolved Major
July 10, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with some users attempting to log in to their Netlify accounts and receiving an HTTP 500 error.
Components affected
Netlify Identity
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/10/2023 09:01PM

No further errors have occurred and we have confirmed all services are fully operational. This is now resolved.

MONITORING over 1 year ago - at 07/10/2023 08:46PM

We have implemented a fix for this behavior and will continue to monitor to confirm that errors have stopped.

IDENTIFIED over 1 year ago - at 07/10/2023 08:31PM

We have identified the underlying cause of this behavior and are working toward a resolution. We'll continue to update as we learn more.

INVESTIGATING over 1 year ago - at 07/10/2023 08:06PM

We are investigating an issue with some users attempting to log in to their Netlify accounts and receiving an HTTP 500 error.

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