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Outage in Netlify

Payment collection issues for some non-US customers.

Resolved Minor
July 31, 2025 - Started 9 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating issues with collecting payments from some customers outside of the US.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/31/2025 09:36PM

Working with our 3rd party billing partner, we have found and resolved the ongoing issue with collecting payments from some customers outside the U.S.

IDENTIFIED 9 months ago - at 07/31/2025 07:17PM

we have identified an issue with our 3rd party billing partner, and are currently working towards a resolution

INVESTIGATING 9 months ago - at 07/31/2025 01:35PM

We are currently investigating issues with collecting payments from some customers outside of the US.

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