Outage in Neto

Intermittent Slowness - Control Panel and Web Store

Resolved Minor
December 15, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/16/2024 03:48AM

The issue has been resolved and services are operating as normal.

MONITORING 11 months ago - at 12/16/2024 02:54AM

Services are returning back to normal. We are continuing to monitor the situation.

IDENTIFIED 11 months ago - at 12/16/2024 02:36AM

We have identified the issue, and our Development Team is actively working on a fix.

INVESTIGATING 11 months ago - at 12/16/2024 02:32AM

We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.

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