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Outage in Neto

Intermittent 503 errors and access issues

Resolved Minor
March 02, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of intermittent access issues affecting some merchant storefronts and the Control Panel. In some cases, pages may return a 503 error (for example, “We will be back online shortly”) and access may be inconsistent. Our team is working to identify the cause and will provide updates as we learn more.
Components affected
Neto Merchant Store Fronts Neto Control Panel

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 03/03/2026 06:47AM

This incident has been resolved.

MONITORING 9 days ago - at 03/03/2026 05:21AM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 03/03/2026 05:06AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 03/03/2026 04:14AM

We are investigating reports of intermittent access issues affecting some merchant storefronts and the Control Panel. In some cases, pages may return a 503 error (for example, “We will be back online shortly”) and access may be inconsistent. Our team is working to identify the cause and will provide updates as we learn more.

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