Outage in Neto

Purchase Order Email Delivery Failing To Send

Resolved Minor

March 12, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a service interruption to the Purchase Order area of Neto, where emails are failing to deliver. The following error message is being displayed: "Failed to send email. An error occurred. Please check your settings and/or try again later" Our team is working to identify the cause and will provide updates as we learn more.

Components affected

Neto Control Panel

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/12/2026 11:52PM

This incident has been resolved.

MONITORING 1 day ago - at 03/12/2026 11:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 03/12/2026 10:56PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/12/2026 10:53PM

We are investigating a service interruption to the Purchase Order area of Neto, where emails are failing to deliver. The following error message is being displayed: "Failed to send email. An error occurred. Please check your settings and/or try again later"
Our team is working to identify the cause and will provide updates as we learn more.

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