Outage in Netomi

Performance degradation in the US region

Resolved Major

March 26, 2026 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate.

Components:
✅ Topic Prediction
⚠️ Generative AI Prediction
✅ Netomi Chat Interface
✅ Agentic Studio
✅ Netomi Integration Recipes

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 03/26/2026 04:03PM

The issue has been resolved and all services are operational.

Components:
✅ Topic Prediction
✅ Generative AI Prediction
✅ Netomi Chat Interface
✅ Agentic Studio
✅ Netomi Integration Recipes

INVESTIGATING 24 days ago - at 03/26/2026 03:22PM

One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate.

Components:
✅ Topic Prediction
⚠️ Generative AI Prediction
✅ Netomi Chat Interface
✅ Agentic Studio
✅ Netomi Integration Recipes

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