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Outage in Netop

Potential performance degradation issue for Netop Portal

Resolved Minor
April 25, 2019 - Started almost 7 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an unexpectedly high number of requests on the Netop Portal authentication service. This can potentially lead to a degraded performance, especially during user authentication. We are currently evaluating the situation and taking appropriate measures to limit the effects.

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Latest Updates ( sorted recent to last )
RESOLVED almost 7 years ago - at 04/25/2019 08:08PM

What seem to have been a distributed denial of service attack was mitigated by isolating the IPs that were the main source of the attack. We are still monitoring the situation, but everything seems to be under control right now.

MONITORING almost 7 years ago - at 04/25/2019 07:42PM

We have isolated some IPs that seem to generate most of the unusual high traffic towards our services. If you notice any service disruption, please let us know. Thank you!

INVESTIGATING almost 7 years ago - at 04/25/2019 05:56PM

We are experiencing an unexpectedly high number of requests on the Netop Portal authentication service. This can potentially lead to a degraded performance, especially during user authentication. We are currently evaluating the situation and taking appropriate measures to limit the effects.

Latest Netop outages

Netop Portal degraded performance - about 5 years ago
Netop Portal unreachable - over 5 years ago
Netop Portal unreachable - over 5 years ago
Netop Portal unreachable - over 5 years ago
Netop Portal degraded performance - almost 6 years ago

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