Outage in Nets Easy

INC0751410 - Payout reports delayed

Resolved Minor
May 06, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

An issue has been identified in Nets causing a minor number of payout reports being delayed. Work is being done to mitigate the issue. Payouts are not impacted.
Components affected
Nets Easy Merchant Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/06/2025 01:42PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 05/06/2025 10:53AM

Payout reports are currently being re-processed.
We expect them to be available through Easy Portal or API after 15:00.

IDENTIFIED about 1 month ago - at 05/06/2025 08:47AM

An issue has been identified in Nets causing a minor number of payout reports being delayed.
Work is being done to mitigate the issue. Payouts are not impacted.

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