Outage in Nets Easy
Shopify issue - INC0814049
Resolved MinorIncident Report
We have identified an issue where some transactions are not appearing correctly in Shopify, even though they are reserved in the Nets Easy Portal.
Our team is actively working on a solution.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 08/28/2025 01:02PM
A fix has been implemented. If you continue to experience missing payments or incorrect statuses in Shopify, please contact our support team for further assistance.
IDENTIFIED
7 months ago - at 08/27/2025 02:11PM
We are collaborating with Shopify to implement a fix that will ensure impacted transactions are correctly displayed in Shopify with the appropriate status.
IDENTIFIED
7 months ago - at 08/26/2025 08:23AM
We have identified an issue where some transactions are not appearing correctly in Shopify, even though they are reserved in the Nets Easy Portal.
Our team is actively working on a solution.
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