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A fix has been implemented. If you continue to experience missing payments or incorrect statuses in Shopify, please contact our support team for further assistance.
We are collaborating with Shopify to implement a fix that will ensure impacted transactions are correctly displayed in Shopify with the appropriate status.
We have identified an issue where some transactions are not appearing correctly in Shopify, even though they are reserved in the Nets Easy Portal.
Our team is actively working on a solution.
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