Pricing Log In

Outage in Nets Easy

Webhook issues - INC0873179

Minor

January 26, 2026 - Started about 15 hours ago
Official incident page

Incident Report

Incident Update. Following the webhook incident on Friday, some merchants may also notice incorrect balances and missing transactions in the Nets Easy Portal. These discrepancies are a result of delayed or undelivered webhook events. Our technical team is actively working on re‑publishing the affected events to ensure the Portal reflects accurate and complete transaction data. Updates will be applied progressively as the backlog is processed. We will share further information as soon as we have more progress.

Components affected

Nets Easy Merchant Portal

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Latest Updates ( sorted recent to last )

MONITORING about 9 hours ago - at 01/26/2026 02:59PM

Work is still ongoing to restore full transaction visibility by reprocessing outstanding events. Completion is not expected today.

MONITORING about 15 hours ago - at 01/26/2026 09:13AM

Incident Update.

Following the webhook incident on Friday, some merchants may also notice incorrect balances and missing transactions in the Nets Easy Portal. These discrepancies are a result of delayed or undelivered webhook events.

Our technical team is actively working on re‑publishing the affected events to ensure the Portal reflects accurate and complete transaction data. Updates will be applied progressively as the backlog is processed.

We will share further information as soon as we have more progress.

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