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Outage in Nets Easy

Incorrect Swish payment statuses in Nets Easy Portal and reports - INC0985855

Resolved Minor
October 08, 2026 - Started 1 day ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Swish payment status information in Nets Easy, where payment statuses may not be displayed correctly in the Portal and Portal-generated reports.
Components affected
Nets Easy Merchant Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 10/08/2026 06:16PM

This incident has been resolved.

IDENTIFIED about 21 hours ago - at 10/08/2026 12:04PM

We continue to work on resolving the issue affecting Swish payment status information in Nets Easy.
A fix is being prepared to restore correct payment status information in the Portal and reports.

INVESTIGATING 1 day ago - at 10/08/2026 07:56AM

We are currently investigating an issue affecting Swish payment status information in Nets Easy, where payment statuses may not be displayed correctly in the Portal and Portal-generated reports.

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