Outage in Nets Netaxept

Disturbance on Netaxept - INC0660554

Resolved Major
September 01, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue on transaction processing and Netaxept Administration.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/02/2024 02:15PM

This incident has been resolved.

MONITORING 4 months ago - at 09/02/2024 06:12AM

A fix has been implemented to Netaxept Administration, we are monitoring current situation.

IDENTIFIED 4 months ago - at 09/02/2024 05:46AM

Services are partially restored.

Transaction flow has been normalised.
API calls and Terminal services are restored.

The merchant administration portal still has some issues with displaying recent transactions

INVESTIGATING 4 months ago - at 09/02/2024 05:45AM

We are currently investigating an issue on transaction processing and Netaxept Administration.

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