Outage in Nets Netaxept

Disturbance on 3DS transactions -INC0705248

Resolved Minor

January 06, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an increased failure rate on 3DS transactions

Components affected

Nets Netaxept Netaxept Checkout

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/06/2025 08:39AM

An external service provider has confirmed issues that had some impact on 3DS transactions for certain cardholders

INVESTIGATING about 2 months ago - at 01/06/2025 07:21AM

We are currently investigating an increased failure rate on 3DS transactions

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