Outage in Nets Netaxept

Netaxept reports showing duplicate transaction details - INC0820579

Resolved Minor
September 10, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing duplicate rows in reports for some transactions on the Netaxept platform. This does not impact transaction processing or financial data.
Components affected
Nets Netaxept Netaxept Merchant Portal
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/10/2025 02:40PM

This incident has been resolved.
Data has been corrected in the impacted reports.

INVESTIGATING about 1 month ago - at 09/10/2025 09:01AM

We are currently investigating an issue causing duplicate rows in reports for some transactions on the Netaxept platform. This does not impact transaction processing or financial data.

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