Nets Netaxept's customer support phone lines went down for 4.4 hours, preventing customers from reaching support by phone. The phone system provider identified the root cause and implemented a workaround to restore service. The incident was fully resolved with phone lines returning to normal operation.
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This incident has been resolved.
Our phone system provider has identified the issue and is implementing a workaround.
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue.
https://payments.nets.eu/contact-support
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