Outage in Nets Netaxept
Issues with phone system
Resolved MajorIncident Report
Summary AI Generated
Nets Netaxept experienced a major outage affecting their customer support phone lines, making them temporarily unavailable to users. The incident impacted Netaxept Other Components and prevented customers from reaching support via phone. The issue was resolved within 5 minutes after investigation.
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue.
https://payments.nets.eu/contact-support
Components affected
Nets Netaxept Netaxept Other ComponentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/31/2026 08:09AM
This incident has been resolved.
INVESTIGATING
21 days ago - at 03/31/2026 08:05AM
Our customer support phone lines are temporarily unavailable. We are actively investigating the issue.
https://payments.nets.eu/contact-support
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