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Outage in Nets Netaxept

Disturbance on Netaxept - INC0916257

Resolved Minor
May 21, 2026 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Nets Netaxept experienced a service disturbance affecting both the Netaxept Checkout and Netaxept API components for 1.2 hours. The issue was identified and a fix was implemented to resolve the problem. The incident was classified as minor and has been resolved.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 9 hours ago - at 05/21/2026 08:14AM

We are continuing to work with highest priority on a fix for this issue.

IDENTIFIED about 10 hours ago - at 05/21/2026 07:43AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 05/21/2026 07:23AM

We are currently investigating this issue.

Latest Nets Netaxept outages

Phone system down - 16 days ago
Disturbance on Netaxept - about 1 month ago

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