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Outage in Nets Netaxept

Partial outage on Netaxept - INC0916257

Major
May 21, 2026 - Started about 10 hours ago
Official incident page

Incident Report

Transactions are impacted. We are currently investigating this issue.
Components affected
Nets Netaxept Netaxept Checkout Nets Netaxept Netaxept API

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 05/21/2026 03:25PM

Update: Operations have been stable again since 17:10

MONITORING about 2 hours ago - at 05/21/2026 03:13PM

We are experiencing transaction impact again since 16:57

MONITORING about 4 hours ago - at 05/21/2026 01:30PM

Operations have been stable since 14:35, we will continue to monitor the situation closely.

MONITORING about 5 hours ago - at 05/21/2026 12:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 8 hours ago - at 05/21/2026 09:11AM

We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

INVESTIGATING about 9 hours ago - at 05/21/2026 08:30AM

We are continuing to work with highest priority on a fix for this issue.

INVESTIGATING about 9 hours ago - at 05/21/2026 08:29AM

Transactions are impacted.
We are currently investigating this issue.

Latest Nets Netaxept outages

Disturbance on Netaxept - INC0916257 - about 10 hours ago
Disturbance on Netaxept - INC0915504 - 2 days ago
Disturbance on Netaxept - 2 days ago
Phone system down - 16 days ago
Disturbance on Netaxept - about 1 month ago

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