Outage in Netskope

Service Impact to San Jose, CA, USA (SJC2) Management Plane

Resolved Minor
December 11, 2024 - Started 10 days ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating a service impacting incident at the San Jose, CA, USA (SJC2) Management Plane. We have detected a delay of roughly 3 hours in events Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 05:08AM

This incident has been resolved.

MONITORING 10 days ago - at 12/11/2024 08:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 12/11/2024 06:14PM

We are continuing to investigate the issue. A mitigation strategy is under implementation

INVESTIGATING 10 days ago - at 12/11/2024 05:15PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 12/11/2024 04:45PM

We are investigating a service impacting incident at the San Jose, CA, USA (SJC2) Management Plane.
We have detected a delay of roughly 3 hours in events

Full details can be found on the support portal.

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