Outage in Netskope

Service Impact to SYD1 Data Center.

Resolved Major
February 11, 2025 - Started 12 days ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a service impacting incident at the SYD1 datacenter(s) for the following service(s) Netskope Client. Full details can be found on the support portal.
Latest Updates ( sorted recent to last )
MONITORING 12 days ago - at 02/11/2025 03:06AM

A fix has been implemented and we are monitoring the results.

UPDATE 12 days ago - at 02/11/2025 03:05AM

Please ignore the last update. The issue has subsided. Netskope continues to monitor the situation and work towards a potential root cause.

INVESTIGATING 12 days ago - at 02/11/2025 02:59AM

We are continuing to investgate this issue.

MONITORING 12 days ago - at 02/11/2025 02:32AM

A fix has been implemented and we are monitoring the results.

UPDATE 12 days ago - at 02/11/2025 01:58AM

Netskope is investigating the issue

INVESTIGATING 12 days ago - at 02/11/2025 01:45AM

We are currently investigating this issue.

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