Outage in NewCropRX
Exostar service stability issue
Resolved MajorIncident Report
Exostar is addressing an ongoing issue that is resulting in inconsistent connectivity for signing prescriptions and registering for EPCS. It is recommended that EPCS registrations are not attempted during this outage. 2FA signing attempts may be reattempted if necessary.
Components affected
NewCropRX EPCS Prescription Service (Exostar) NewCropRX EPCS Registration (Exostar Identity Management)Need to monitor NewCropRX outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
8 days ago - at 02/08/2026 02:18AM
Exostar is addressing an ongoing issue that is resulting in inconsistent connectivity for signing prescriptions and registering for EPCS. It is recommended that EPCS registrations are not attempted during this outage. 2FA signing attempts may be reattempted if necessary.
Latest NewCropRX outages
IDme MFA Issue With Registration and EPCS Transmission - 4 months ago
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Users Unable to MFA for EPCS - 4 months ago
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Phone System Outage - 4 months ago
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