Outage in Newton

Logging in and MFA

Resolved Major
March 13, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Users may experience delays or errors when trying to login to the Newton platform due to an ongoing issue with our authentication provider. All user funds are safe, and we look to have functionality restored as soon as possible.
Components affected
Newton Mobile Apps Newton 2FA - Account Access Newton Web App
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/13/2023 04:54PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/13/2023 04:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/13/2023 03:39PM

Users may experience delays or errors when trying to login to the Newton platform due to an ongoing issue with our authentication provider. All user funds are safe, and we look to have functionality restored as soon as possible.

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