Outage in Newton

Crypto Deposits and Withdrawals Temporarily Restricted

Resolved Minor

November 12, 2026 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an outage affecting one of our providers. Crypto deposits and withdrawals are temporarily restricted to addresses with a completed transaction to or from your Newton account before November 4 at 10:00 AM ET. User funds remain safe, and any restricted transactions will be permitted to proceed once the outage is resolved. We're working with our provider to restore full functionality and will provide updates as they become available.

Components affected

Newton All Crypto Withdrawals

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 11/12/2026 11:28PM

This incident has been resolved.

MONITORING 3 days ago - at 11/12/2026 05:12PM

A fix has been implemented by our provider, and we are monitoring the results.

INVESTIGATING 3 days ago - at 11/12/2026 05:01PM

We are investigating an outage affecting one of our providers. Crypto deposits and withdrawals are temporarily restricted to addresses with a completed transaction to or from your Newton account before November 4 at 10:00 AM ET.

User funds remain safe, and any restricted transactions will be permitted to proceed once the outage is resolved.

We're working with our provider to restore full functionality and will provide updates as they become available.

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