Outage in ngrok

Agents experiencing tunnel connection errors

Resolved Minor
July 17, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Agents are experiencing tunnel connection errors (3200) for a subset of users. We are investigating this issue.
Components affected
ngrok Region - EU ngrok Region - IN ngrok Region - JP ngrok Region - SA ngrok Region - US ngrok Region - us-cal-1 ngrok Region - AP ngrok Region - AU
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/17/2024 07:18PM

This incident has been resolved.

MONITORING 10 months ago - at 07/17/2024 05:38PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 07/17/2024 04:31PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/17/2024 02:32PM

Agents are experiencing tunnel connection errors (3200) for a subset of users. We are investigating this issue.

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