Outage in ngrok

Partial outage in EU for endpoint connections

Resolved Minor
September 26, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have a failure in our EU region that will impact a limited number of connections to that region.
Components affected
ngrok Region - EU
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/26/2024 06:09PM

This incident has been resolved

MONITORING about 1 year ago - at 09/26/2024 05:37PM

We have deployed a fix and are monitoring our systems

IDENTIFIED about 1 year ago - at 09/26/2024 05:26PM

We believe we have identified the underlying issue and are working on a fix

INVESTIGATING about 1 year ago - at 09/26/2024 05:21PM

We have a failure in our EU region that will impact a limited number of connections to that region.

Latest ngrok outages

Connection issues with endpoints - 9 days ago
Errors on our billing and usage pages - about 2 months ago
Some customers are running into degraded tunnel starts in all regions - 2 months ago
Agent connections in the SA region are receiving errors when starting - 2 months ago
Older ngrok apt packages missing - 2 months ago

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