Outage in ngrok

Customers receiving 3200 errors and inaccessible endpoints

Resolved Minor

January 30, 2025 - Started about 1 month ago - Lasted 22 minutes
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

ngrok Region - AP ngrok Region - AU ngrok Region - EU ngrok Region - IN ngrok Region - JP ngrok Region - SA ngrok Region - US ngrok Region - us-cal-1

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/30/2025 02:31AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/30/2025 02:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/30/2025 02:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/30/2025 02:13AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/30/2025 02:12AM

We are currently investigating this issue.

Latest ngrok outages

Sites unavailable - about 6 hours ago

Intermittent connectivity issues - about 2 months ago

Dashboard SSO logins are failing - 3 months ago

Unable to upgrade to pro or enterprise plans - 3 months ago

Getting a high rate of ERR_NGROK_503 in the EU region - No available reserved addresses - 3 months ago

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