Outage in Nile
Nile Cloud is currently experiencing an outage
Resolved MajorIncident Report
Services that rely on cloud-based authentication are impacted globally, including:
Nile Guest Services
Captive Portal
SSO
Status: The Nile team is actively working to identify the root cause and restore services as quickly as possible.
We will provide further updates as they become available.
We apologize for the disruption and appreciate your patience and understanding
Components affected
Nile AWS CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/01/2026 03:03PM
This incident has been resolved.
INVESTIGATING
15 days ago - at 09/01/2026 02:26PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 09/01/2026 02:25PM
Services that rely on cloud-based authentication are impacted globally, including:
Nile Guest Services
Captive Portal
SSO
Status: The Nile team is actively working to identify the root cause and restore services as quickly as possible.
We will provide further updates as they become available.
We apologize for the disruption and appreciate your patience and understanding
Latest Nile outages
Delayed routing of alerts - about 2 months ago
Degraded Performance — SSO - 2 months ago
Data Processing Delays - Reporting Tools Affected - 9 months ago
SLA coverage details are missing from dashboard - about 1 year ago
Nile Portal showing empty tiles in place of relevant data - over 1 year ago
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