Outage in Ninety
Live Chat Support Latency
Resolved MinorIncident Report
Live Chat & Messenger Impacted:
We are continuing to experience degradation from the continued major outage affecting Amazon Web Services (AWS) in the US-East-1 region.
Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 10:29PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 10/20/2025 05:25PM
Live Chat & Messenger Impacted:
We are continuing to experience degradation from the continued major outage affecting Amazon Web Services (AWS) in the US-East-1 region.
Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
Latest Ninety outages
Users Unable to Create Rocks - about 1 month ago
Inviting users having issues - 2 months ago
Signing up and inviting new customers failing - 3 months ago
Login Failures - 6 months ago
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