Outage in Ninety
Live Chat Support Latency
Resolved MinorIncident Report
Live Chat & Messenger Impacted:
We are continuing to experience degradation from the continued major outage affecting Amazon Web Services (AWS) in the US-East-1 region.
Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 10/20/2025 10:29PM
This incident has been resolved.
INVESTIGATING
about 23 hours ago - at 10/20/2025 05:25PM
Live Chat & Messenger Impacted:
We are continuing to experience degradation from the continued major outage affecting Amazon Web Services (AWS) in the US-East-1 region.
Our teams are working closely with AWS and continuing efforts to stabilize the platform and reduce latency, but we expect customers to continue to see periods of elevated latency and increased error rates until services are fully restored.
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