Outage in Nitro

Investigating Issue

Resolved Minor
November 07, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a possible service disruption with Nitro Sign. Stay tuned for further updates.
Components affected
Nitro Sign Document Processing Nitro Sign Notification Delivery Nitro Document Upload

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/07/2022 03:09AM

The investigation is complete and service is fully available.

MONITORING about 3 years ago - at 11/07/2022 02:07AM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 11/07/2022 02:05AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 11/07/2022 01:52AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 11/07/2022 01:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 11/07/2022 01:44AM

We are experiencing an issue with document upload. Document upload will appear to time out but the upload will succeed.

The issue has been identified and we are awaiting a fix.

IDENTIFIED about 3 years ago - at 11/07/2022 01:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 11/07/2022 01:32AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 11/07/2022 12:13AM

We are investigating a possible service disruption with Nitro Sign. Stay tuned for further updates.

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