Outage in Nmbrs
Slowness in application and GetCompanySettings error for runs
Resolved MajorIncident Report
Summary AI Generated
**Nmbrs experienced a major incident lasting approximately 6 hours** in which users encountered application slowness and GetCompanySettings errors affecting payroll runs across the Mobile App, Web Application, and Sandbox environments. A fix was identified and deployed at 12:00 AMS, which briefly prevented users from logging in during the update. The incident was fully resolved by 15:02 AMS after a monitoring period confirmed stability.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/18/2026 01:02PM
This incident has been resolved.
MONITORING
1 day ago - at 06/18/2026 12:11PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 06/18/2026 10:32AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 06/18/2026 09:33AM
We have identified a potential fix. At 12:00 (AMS), we will perform an instant update to resolve the issue. Please note that users may experience a short period during which they are unable to log in.
INVESTIGATING
1 day ago - at 06/18/2026 07:13AM
We are currently investigating this issue.
Latest Nmbrs outages
Decreased sandbox performance - 23 days ago
Elevated errors on certain webservers - about 1 month ago
Elevated errors on certain webservers - about 2 months ago
Elevated errors on certain webservers - 2 months ago
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