Outage in Nmbrs
Elevated errors on certain webservers
Resolved MinorIncident Report
Summary AI Generated
Nmbrs experienced a 6.7-hour minor incident affecting its Sandbox and Web Application environments, during which users encountered navigation failures, "Oops" errors on company and debtor records, issues with wage tax declarations and interactive payslips, and "Too Many Redirects" errors. The redirect errors were resolved first, with full resolution confirmed at 15:40 on August 3, 2026, after active investigation by the team. A residual issue with the left menu displaying only "Home" was identified as a separate, ongoing known issue tracked outside this incident.
Some users may currently experience:
Left menu only showing Home
Oops errors when opening companies or debtor records
Errors when opening wage tax declarations or interactive payslips
Too Many Redirects errors when accessing pages
We are investigating the root cause and will provide updates as soon as more information becomes available.
Components affected
Nmbrs Sandbox Nmbrs Sandbox Nmbrs Web Application (APM) Nmbrs Web Application (APM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/03/2026 01:40PM
The issue causing redirects errors and related access problems has been resolved. Monitoring indicates that services are operating normally, and no new reports have been received.
Some users may still experience issues with the left menu. This has been identified as a separate issue. Updates on this will be provided via our known issues: https://support.nmbrs.nl/hc/nl/articles/115005074188-Bekende-problemen
We will continue to monitor the environment, but at this time this incident is considered resolved.
MONITORING
5 days ago - at 08/03/2026 11:21AM
The issue causing "Too Many Redirects" errors when accessing pages has been resolved. We are continuing to monitor the environment and investigate the remaining reported issues.
INVESTIGATING
5 days ago - at 08/03/2026 10:32AM
Investigation is ongoing. Our teams are actively analyzing the issue and working to identify the root cause.
Affected users may continue to experience the previously reported issues. We will provide further updates as soon as additional information becomes available.
INVESTIGATING
5 days ago - at 08/03/2026 08:42AM
The investigation remains ongoing.
INVESTIGATING
5 days ago - at 08/03/2026 07:07AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 08/03/2026 07:03AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 08/03/2026 07:01AM
Some users may currently experience:
Left menu only showing Home
Oops errors when opening companies or debtor records
Errors when opening wage tax declarations or interactive payslips
Too Many Redirects errors when accessing pages
We are investigating the root cause and will provide updates as soon as more information becomes available.
Latest Nmbrs outages
Sandbox temporarily not available for a specific set of clients - about 21 hours ago
Elevated errors on certain webservers - 2 days ago
Elevated errors on certain webservers - 4 days ago
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