Nmbrs experienced degraded performance in its Web Application for approximately 1.2 hours, during which some customers encountered slow page loads and potential payroll run failures. The issue affected only part of the infrastructure, meaning not all customers were impacted. A fix was implemented shortly after the root cause was identified, and the incident was fully resolved.
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This incident has been resolved.
The issue has been identified and a fix is being implemented.
We have received a notion of slowness in our application. Customers may experience one or more of the following symptoms:
* Payroll runs may fail to start or complete successfully.
* Pages may load slower than expected.
* General application performance may be reduced.
The issue appears to affect only part of our infrastructure. As a result, not all customers are experiencing problems.
Our technical teams are actively investigating the root cause and working to restore normal performance as quickly as possible.
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