Outage in NMI

Api processing and Unable to login

Resolved Major

October 13, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

NMI Transaction API NMI Control Panel NMI Query API

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/13/2025 11:17PM

This incident is resolved.

MONITORING 4 months ago - at 10/13/2025 08:57PM

Our Site Reliability Engineers have mitigate the issue. We are monitoring for any further issues. We appreciate your patience.

INVESTIGATING 4 months ago - at 10/13/2025 07:55PM

We are currently investigating an issue with reaching our login page and api processing

MONITORING 4 months ago - at 10/13/2025 07:28PM

We have recovered and monitoring for any further issues.

INVESTIGATING 4 months ago - at 10/13/2025 07:20PM

We are currently investigating this issue.

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