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Outage in NMI

EPX Settlement Delays

Resolved Minor
January 21, 2026 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

Engineers have identified an issue with settlement for the EPX platform. EPX batches scheduled to settle at 6:30 PM CST and later have had their submission delayed. Engineers are working to resolve the issue.
Components affected
NMI Credit Card Processing

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 01/22/2026 05:39AM

The delayed EPX platform settlement batches have now been processed. Some EPX batches were delayed since 6:30 PM CST, with all batches processed by 11:35 PM CST.

IDENTIFIED 24 days ago - at 01/22/2026 04:35AM

Engineers have identified an issue with settlement for the EPX platform. EPX batches scheduled to settle at 6:30 PM CST and later have had their submission delayed. Engineers are working to resolve the issue.

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