Outage in NMI

Gateway inaccessible

Resolved Major

January 23, 2026 - Started 22 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineers are investigating an issue related to the gateway having difficulty loading.

Components affected

NMI Transaction API NMI Control Panel NMI Query API

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 01/23/2026 07:56PM

We have observed no further errors.

MONITORING 22 days ago - at 01/23/2026 05:17PM

A fix has been implemented and operation has been restored back to normal. We are monitoring closely.

IDENTIFIED 22 days ago - at 01/23/2026 05:15PM

Our engineers have identified the issue and are working promptly on restoring operation.

INVESTIGATING 22 days ago - at 01/23/2026 04:51PM

Our engineers are investigating an issue related to the gateway having difficulty loading.

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