Outage in No-IP

Connection failures with Dynamic Update API

Resolved Minor
March 21, 2024 - Started 12 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports of dynamic updates failing intermittently with the error "Failed to Retrieve IP Address”.
Components affected
No-IP Dynamic Update API
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 03/21/2024 10:02PM

This incident has been resolved.

MONITORING 12 months ago - at 03/21/2024 08:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 03/21/2024 05:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 03/21/2024 03:06PM

We are currently investigating reports of dynamic updates failing intermittently with the error "Failed to Retrieve IP Address”.

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