Outage in No-IP

Delays Processing DNS Updates and Record Creation

Resolved Minor
December 20, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.
Components affected
No-IP Free Dynamic DNS No-IP Enhanced Dynamic DNS No-IP Plus Managed DNS No-IP Dynamic Update API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/20/2024 06:34PM

This incident is resolved and all systems are operational.

MONITORING 3 months ago - at 12/20/2024 03:41PM

We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.

IDENTIFIED 3 months ago - at 12/20/2024 03:26PM

We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.

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