Outage in No-IP
Managed DNS – Delayed DNS Propagation Between Primary and Secondary Servers
Resolved MinorIncident Report
Summary AI Generated
No-IP's Managed DNS service experienced a 2.6-hour incident where DNS updates were delayed in propagating from primary to secondary servers, causing inconsistent DNS resolution across authoritative servers. Users making recent DNS changes experienced delays in those changes being reflected across all servers, resulting in inconsistent query responses depending on which resolver was used. The engineering team identified and fixed the root cause, restoring real-time DNS propagation between servers.
We are currently investigating an issue impacting Managed DNS zones where DNS updates are experiencing delays propagating from our primary DNS servers to our secondary DNS servers.
During this time, recent DNS changes may not be reflected immediately across all authoritative servers, which could result in inconsistent DNS resolution depending on the querying resolver.
Our engineering team is actively working to identify the root cause and restore normal propagation times. We will provide updates as more information becomes available.
Components affected
No-IP Plus Managed DNSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/24/2026 03:09AM
DNS updates are now propagating to secondary servers in real time.
All systems are operating normally.
MONITORING
1 day ago - at 04/24/2026 02:57AM
We have identified the root cause of the issue and implemented a fix. DNS update delays are now beginning to decrease as changes propagate through the system.
We will continue to monitor performance closely and provide further updates as needed.
INVESTIGATING
1 day ago - at 04/24/2026 12:38AM
We are currently investigating an issue impacting Managed DNS zones where DNS updates are experiencing delays propagating from our primary DNS servers to our secondary DNS servers.
During this time, recent DNS changes may not be reflected immediately across all authoritative servers, which could result in inconsistent DNS resolution depending on the querying resolver.
Our engineering team is actively working to identify the root cause and restore normal propagation times. We will provide updates as more information becomes available.
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